Step 1: Launch App Store (for iOS or iPadOS), or Google PlayStore (for Android) on the mobile device you own. Zoom will automatically download and install the new update, if at all there’s one available.įor people with iOS, iPadOS, or Android devices, you can update the Zoom app on your device following the steps below: Step 2: Click on the Check for Updates button from the options that appear. Step 1: Open your Zoom account, and click on the Profile icon at the upper right corner of your screen. Users are encouraged to check and update their Zoom apps from time to time to catch up with recent improvements.Ĭheck out the guide below to update your Zoom app on a Windows or Mac computer: Update Zoom AppĪs one of the crucial services offered by Zoom, the platform updates its system frequently so as to clear bugs, and improve its performance. Step 3: Lastly, check the box beside Allow use of video for virtual background, and re-login your Zoom account. However, if the slider isn’t enabled, kindly toggle the icon right to activate it. If it is, try to toggle it left and right again. Next, check if the Virtual Background slider is turned on. Step 2: On the right-hand side, locate the In Meeting (Advanced) icon, and click on it. Once your account opens, click on the Settings tab underneath Personal on the left sidebar. Step 1: Launch the Zoom web portal and sign in to your account. Here’s how to fix that if that be the case: Sometimes the virtual background icon could be disabled. If you still have the same error, then visit the Zoom web portal. However, if you cannot find the virtual background button, kindly click on the Background & Filters option to see if it’s available there. Step 2: Find the Virtual Background icon on the left sidebar, and click on it to get the response page below: Click on the Settings button situated at the upper right corner of your screen. ![]() Step 1: Navigate to the Zoom page, and log in to your account. So we advise that you check and do the needful.Ĭheck out the stepwise guide down here to enable virtual background on Zoom on your Windows or Mac computer: Check Virtual Background SettingsĪre you still experiencing virtual background not loading issues on your Zoom app? There’s a possibility you haven’t enabled virtual background settings. However, if you use a mobile device, kindly minimize the Zoom page, close it, and then open again. Wait a while, then reopen Zoom for operation.Locate the x icon at the top right corner of your Zoom screen.Here’s a simple way to restart your Zoom app on a computer system: This solution helps you refresh your Zoom app, and clears the system bugs disrupting its operation. Restarting your Zoom app is the first solution to fix the virtual background not loading issues. Here are some troubleshooting techniques to fix Zoom virtual background not loading issues you are experiencing: Restart Zoom App How to Fix Virtual Background Is Still Loading Zoom The virtual background on your Zoom app isn’t working for the following reasons: Possible reasons why my virtual background not working Background & Filters disabled by admin.In order for the chroma key technology to function effectively, it requires consistent and even lighting across the entire background.īesides the problems above, here are other issues faced by users: Zoom virtual background not working without green screen: One of the main reasons why Zoom virtual backgrounds may not work without a green screen is poor lighting conditions.Zoom virtual background not supported by my device: This is a compatibility issue that often occurs when a computer system or mobile device doesn’t meet the system requirements of an app.Virtual background option not available in Settings: Another popular problem experienced by Zoom users is the absence of the virtual background icon underneath the settings menu.Zoom background blending with original background: Many Zoom users complain that the virtual background selected on Zoom usually matches that of their environment.Here are the common Zoom virtual background problems reported by most people: But before then, let’s see some different types of Zoom virtual background not working: Types of Zoom Virtual Background Not Loading Problems However, if it doesn’t, then there’s something wrong, and we will look at them here. Your Zoom virtual background should load without issues. Why Is My Virtual Background Not Loading in Zoom? ![]() Here’s is a sample image:Įxcept your computer system meets all the Zoom virtual background requirements, plus you have the latest version of Zoom installed, you might not be able to deactivate the green screen. ![]() Step 3: Untick the box next to I have a green screen and your Zoom background will automatically change. Enable Virtual Background in Zoom without Green Screen
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